Zappos EDI: How does a business become EDI compliant with Zappos

Zappos is an American online shoe and clothing retailer, founded by Nick Swinmurn in 1999. It offers a wide category of products including Designer Clothing, Shoes, Handbags, & Beauty products etc. To begin trading with Zappos, suppliers must fulfill Zappos’s EDI requirements.

How does EDI work for Zappos?

EDI (Electronic Data Interchange) is the electronic exchange of business documents between a supplier and a trading partner, such as Zappos. At Infocon Systems, we have the experience and know-how to get your company EDI compliant with Zappos. To become a supplier of Zappos, you first need to use EDI, comply with the EDI requirements and testing described here in. Zappos must have the Vendor company’s EDI contact details and signed vendor agreement on file.

Vendors need to consult with Zappos buyer to begin testing. Zappos uses Inovis as Its VAN, and ZZ /ZAPPOSKY as Its EDI Qualifier/ID for production. For all setup, migration, or mappings changes, Zappos will request the Vendor’s VAN, ISA ID, Qualifier, and EDI contact information so they can setup the trading partnership. Be sure to insert both the brand and the supplier in the subject line of e-mail as it appears in the Zappos system. This step will speed up the setup process as Zappos will be able to identify which brand/ supplier you represent.

In most cases, Zappos requires the following EDI documents:

• Purchase Order (EDI 850) – Contains ordered Item’s name, price, quantity etc. To prevent confusion and duplicate shipments, POs will only be sent once and will not be re-sent. (is sent by Zappos);
• Advanced Ship Notice/Manifest (EDI 856) – Contains ordered Item’s description, packaging types etc. The ASN should be sent within 2 hours of the shipment leaving the Vendor's dock.(is sent by Vendor);
• Purchase Order Acknowledgement (EDI 855) – Using EDI 855, vendors communicate receipt or rejection of an order to Zappos. An EDI 855 is required within two 2 business days of initial receipt of the Zappos EDI 850. (is sent by Vendor);
• Purchase Order Change (EDI 860) – It is used by Zappos to request a change to a purchase order (EDI 850) they previously submitted. (is sent by Zappos);
• Invoice (EDI 810)– A request for payment of goods or services. Invoices need to send within 2 hours of the shipment leaving the Vendor's dock. Zappos expects to receive the ASN and the Invoice at the same time. (is sent by Vendor)
• Functional Acknowledgement (EDI 997) – It is automatically sent as a response to an EDI document reception and contains information about wrong data, missing required data or violates character length limit. (If there are any).
• GS1 128 Shipping Label – Zappos will refuse and return every product that does not have a barcoded GS1 certified UPC or EAN label with correct product data at the Vendor’s expense.

To learn more about how Infocon Systems can take care of your EDI needs for Zappos, please don’t hesitate to give us a call at +1 888-339-0722 or email sales@infoconn.com. We’d love to hear from you.